@andyk2510: Please see: https://updraftplus.com/faqs/the-modal-windows-that-updraftplus-opens-cant-be-clicked-on-they-are-greyed-out/
Note that WordPress.org rules don't allow commercial queries to be dealt with on their website - https://codex.wordpress.org/Forum_Welcome#Commercial_Products - so if you continue to have an issue then please post here instead: https://updraftplus.com/paid-support-requests/
Best wishes,
David