hartmutnz on "[Plugin: UpdraftPlus Backup and Restoration] To get support for "addons" one needs to pay"

I bought the addon: Migrator a while ago. Now it stopped working. I tried getting support on the developers site and was told to "buy a support ticket"
Really? I paid for the plugin. I was told I can use it "forever" on as many sites as I like. Now I get an error message, when I try to install/activate it on another site, which is part of the deal.. see the error message:
http://hartdesign.info/updraft-claim.png which practically renders the MIGRATOR unusable...
Mr. developer says that this forum here is no place for "paid" commercial addons, right. So unless you pay for supprt on top of paying for the many "extras", one might run into problems. Also, Mr. Devoloper you are promoting your "commercial" addons here.. so that is ok? Double standards? Think about it.. Not happy. Groggo

https://wordpress.org/plugins/updraftplus/