Pat Garner on "[Plugin: UpdraftPlus - WordPress Backup and Restoration] Problems with both DropBox and Google Drive"

First I tried Google Drive. The setup was successful. Initiated a backup. Five categories of files were backed up, as verified on Google Drive:

1. database --> backup_2014-01-07-0933_Acme...f32e-db (472 bytes)
2. others ----> backup_2014-01-07-0933_Acme...others.zip (344 bytes)
3. plugins ---> backup_2014-01-07-0933_Acme...plugins.zip (4.14 MB)
4. themes ----> backup_2014-01-07-0933_Acme...themes.zip (2.92 MB)
5. uploads ---> backup_2014-01-07-0933_Acme...uploads.zip (76.9 MB)

Only one warning was logged: binziptest, which was resolved by UpdraftPlus prior to doing the actual upload:

0000.194 (0) Testing: /usr/bin/zip
0000.200 (0) Output: zip warning: binziptest/test.zip not found or empty
0000.201 (0) Output: adding: binziptest/subdir1/	(in=0) (out=0) (stored 0%)
0000.201 (0) Output: adding: binziptest/subdir1/subdir2/	(in=0) (out=0) (stored 0%)
0000.202 (0) Output: adding: binziptest/subdir1/subdir2/test.html	(in=127) (out=105) (deflated 17%)
0000.203 (0) Output: total bytes=127, compressed=105 -> 17% savings
0000.207 (0) Output: adding: binziptest/subdir1/subdir2/test2.html	(in=134) (out=109) (deflated 19%)
0000.208 (0) Output: total bytes=261, compressed=214 -> 18% savings
0000.209 (0) Working binary zip found: /usr/bin/zip
0000.211 (0) Zip engine: found/will use a binary zip: /usr/bin/zip

Here are the problems:

1. backup_2014-01-07-0933_Acme...f32e-db.gz was only 472 bytes.
   1. Worse, because the log file did not indicate an error using the words 'error' or 'warning' I was not aware of this problem. I did not notice the file was only 472 bytes and, consequently, when I later needed to restore it was only then that I realized the database backup failed. Looking through the log file I found the following message:
      

      0297.008 (0) The database backup appears to have failed - the options table was not found

      Again, there should be the word 'error' or 'warning' on this line so that a simple CTRL+F+"warning|error" on the log record would bring such an important error to the user's attention.

   2. The options table, wp_options, exists, contains nearly 300 records, and can be readily backed up and restored via phpAdmin.
2. After I performed the backup, the UpdraftPlus web screen said:
   

   Last backup job run: No backup has been completed

   which seemed strange because I was able to verify that all of the backup files were transferred successfully to my Google Drive and, in fact, the last log message said:

   Terminate: This backup job is already finished. (Jan 08 14:09:03)

   Clearly, the UpdraftPlus web screen does not provide accurate information regarding the results of the backup.

3. Later, when I attempted to restore the UpdraftPlus
   1. the webscreen said:
      

      Backups, logs & restoring: 0 set(s) available

   2. When I clicked rescan folder for new backup sets no backup sets were found.
   3. My only option, then, was to manually download the files from Google Drive and upload them using UpdraftPlus' upload feature.

   So it appears that UpdraftPlus was not querying Google Drive to provide accurate information regarding existing backups, nor was UpdraftPlus obtaining said files.

Later, I set up a dropbox account and performed a backup with exactly the same results: the files were verified to be uploaded in my dropbox account and yet the database backup was empty and UpdraftPlus said that no backups had occurred and no backup files were available:

Last backup job run: No backup has been completed

and

Backups, logs & restoring: 0 set(s) available

Tell me what I need to do to make UpdraftPlus work properly.

http://wordpress.org/plugins/updraftplus/